Last updated: 8 October 2026
1. Data Controller
The controller of the personal data collected through this website is:
Mélanie Prato
LAGO Retreat
[ADDRESS / REGISTERED OFFICE]
Email: info@lagoretreat.com
Website: https://lagoretreat.com
2. What Data We Collect
We may collect personal data that you voluntarily provide through this website.
Waitlist
When you join the waitlist, we collect your email address to inform you about applications opening, availability and updates relating to LAGO Retreat.
Application Form
When you submit an application, we may collect:
- First and last name;
- Email address;
- WhatsApp number;
- Age;
- City and country of residence;
- Occupation;
- Accommodation preferences;
- Dietary requirements;
- Answers to the questions in the application form;
- Any additional information you voluntarily choose to share with us.
Some answers may contain particularly sensitive personal information, including information about psychological well-being or health. This information is used exclusively to assess your application and prepare for a possible preliminary conversation with Mélanie.
3. Why We Use Your Data
Your data is used exclusively to:
- Manage enquiries and applications;
- Assess suitability and mutual interest in the retreat;
- Contact you to arrange a preliminary conversation;
- Manage the waitlist and announce when applications open;
- Respond to enquiries submitted through the website;
- Ensure the security and proper technical functioning of the website.
We do not use information provided in applications for behavioural advertising or commercial profiling.
4. Legal Basis
Personal data necessary to respond to an enquiry or manage an application is processed on the basis of steps taken at your request prior to entering into a contract and, where necessary, your consent.
Where information falls within special categories of personal data, it is processed on the basis of your explicit consent. EUR-Lex
5. Who We Share Your Data With
Your data may be processed by technical service providers necessary for the operation of the website and related services, such as:
- Hosting providers;
- Email service providers;
- WordPress and its associated technical components;
- Tools used to submit and manage forms.
Your data is not sold to third parties.
6. Data Retention
Your data is retained only for as long as necessary to manage your enquiry, application or relationship with LAGO Retreat.
Unsuccessful applications will be deleted or anonymised when they are no longer needed, subject to any legal retention requirements.
Email addresses on the waitlist will be retained until you unsubscribe or the waitlist service is discontinued.
7. Cookies and Technical Data
The website may use technical cookies necessary for its operation.
During your visit, certain technical data may also be recorded automatically, such as your IP address, browser type, device and information necessary for the security and operation of the website.
I would not add Google Analytics, Meta Pixel, etc. here until we know they are actually installed.
8. Embedded Content
Some pages may include content from external services, such as videos, maps or social media content.
These services may collect data and use cookies in accordance with their own privacy policies.
9. Your Rights
You may request:
- Access to your personal data;
- Rectification of inaccurate data;
- Erasure of your data;
- Restriction of processing;
- Data portability, where applicable;
- The right to object to processing, where applicable;
- Withdrawal of your consent at any time.
Withdrawing consent does not affect the lawfulness of processing carried out before its withdrawal.
To exercise these rights, please contact:
10. Security
We implement reasonable technical and organisational measures to protect personal data against loss, unauthorised access, alteration or disclosure.
11. Changes to This Privacy Policy
This Privacy Policy may be updated to reflect changes to the website, our services or regulatory obligations. The latest version will always be published on this page.