TERMS & CONDITIONS
LAGO – A Mind & Body Reset Experience
These Terms & Conditions govern participation in the wellness retreat organized by Mélanie Prato (hereinafter referred to as the “Organizer”).
1. Subject Matter of the Agreement
1.1. This Agreement governs the Participant’s participation in the wellness retreat organized by Mélanie Prato, which will take place in Italy from 4 September 2027 to 11 September 2027, at the following venue: Villa Virginia, Stresa (Italy).
1.2. The retreat includes yoga activities, guided group sessions, individual sessions, meals and accommodation at Villa Virginia, as well as any additional activities specified in the programme provided to the Participant prior to registration.
2. Registration
2.1. Registration is personal and may not be transferred to any third party without the Organizer’s prior consent.
3. Minimum Number of Participants
3.1. The minimum number of participants required for the retreat to take place is set at 8 registered participants.
4. Participation Fee and Payment Terms
4.1. The participation fee for the retreat, per participant, is as follows:
- Double room: €4,500 per person
- Single room: €5,500 per person
- Single suite: €5,900 per person
4.2. Payment shall be made according to the following schedule:
- A deposit equal to 30% of the total price shall be paid within 10 days of signing this Agreement.
- The remaining balance of 70% shall be paid by 15 June 2027.
4.3. Payment shall be made to the bank account details communicated directly to the Participant by the Organizer.
4.4. Any costs not expressly included in the participation fee, such as personal insurance, optional activities or other personal services, shall remain the responsibility of the Participant.
5. Failure to Make Payment by the Participant
5.1. Failure to pay the 30% deposit within 10 days of signing this Agreement shall result in the automatic cancellation of the registration.
5.2. Failure to pay the remaining balance by 15 June 2027 shall result in the cancellation of the registration and forfeiture of the deposit already paid.
6. Cancellation by the Participant
6.1. Withdrawal by the Participant Before Full Payment
If the Participant voluntarily withdraws from the retreat after having paid only the deposit and before the deadline for payment of the remaining balance, set at 15 June 2027, the deposit already paid shall be non-refundable. Withdrawal must be communicated to the Organizer in writing by email.
6.2. Withdrawal by the Participant After Full Payment
In the event of withdrawal after payment of the full participation fee, the refund shall be calculated as follows:
- On or before 21 June 2027: 70% of the total participation fee.
- From 22 June to 6 July 2027, inclusive: 40% of the total participation fee.
- From 7 July to 20 July 2027, inclusive: 20% of the total participation fee.
- From 21 July 2027 onwards: no refund shall be granted.
Withdrawal must be communicated by the Participant to the Organizer in writing by email. For the purposes of calculating the refund, the date on which the notification is received shall prevail.
7. Cancellation by the Organizer
7.1. If the minimum number of 8 registered participants has not been reached by 30 April 2027, the Organizer shall be entitled to cancel the retreat.
In such case, the Organizer shall notify the Participant and reimburse the Participant in full for any participation fees already paid for registration to the retreat.
8. Photographic and Audiovisual Material and Privacy
8.1. By signing this Agreement, the Participant gives their consent to the Organizer’s use of photographic and audiovisual material produced during the retreat in which the Participant appears or in which their voice is recorded.
Such material may be used for informational, promotional and documentary purposes relating to the Organizer’s activities, including publication on the Organizer’s communication channels, including social media profiles, as well as sharing with third parties for the same purposes.
8.2. If a Participant does not wish to be photographed, filmed and/or does not consent to the provisions set out in Clause 8.1, they must notify the Organizer no later than before the commencement of the retreat.
9. Applicable Law and Jurisdiction
9.1. The Parties agree that this Agreement shall be governed by substantive Swiss law, in particular the Swiss Code of Obligations (CO).
9.2. Any dispute arising out of or in connection with this Agreement, including any dispute relating to its interpretation, validity, performance or termination, shall be subject to the exclusive jurisdiction of the Pretura di Locarno-Campagna (Switzerland).
